PRODUCT DOCS
Getting set up
From new account to first answered call: what onboarding asks, what gets provisioned for you, and how to place a test call.
What setup involves
Sí Call answers your business line with an AI receptionist. Setup is a short guided flow: you describe your business, we provision a dedicated phone number and voice assistant for you, and you forward your existing line to it. Nothing about your current number changes.
Step by step
- Create your account and workspace at /signup.
- Complete Launch setup (the onboarding flow): business name, industry, hours, the greeting you want callers to hear, and an escalation phone number for callers who need a person.
- Pick a plan. Every eligible plan starts with a 14-day trial that includes 100 minutes, 20 calls, 50 text messages, and 10 bookings — enough to hear it handle real traffic before you pay.
- We provision your dedicated Sí Call number and voice assistant automatically. You can watch the status on your app home page.
- Forward your existing business line to the new number (see “Forwarding your number” below — it is one dial code on most carriers).
- Place a test call to your own business number. You should hear your configured greeting, and the call summary should appear under Calls & follow-up in the app.
Where things live in the app
- Home — provisioning status, next steps, and recent activity.
- Receptionist — greeting, questions to ask callers, and business info.
- Connections — your Sí Call number, calendar, and connected tools.
- Calls & follow-up — conversations, leads, and action items.
- Billing — plan, usage, and payment details.
If provisioning stalls
Provisioning retries automatically every few minutes if a step fails. If your number still shows as pending after fifteen minutes, contact support — do not restart onboarding.
Questions at any step: support@sicall.ai.